understanding of hardware breakfix processes. Service Level Agreements play an important part for this role be able to use Microsoft Office Proficient data entry skills Proficient in English 2 years' experience incidents and requests in order to achieve Service Level Agreements. Effective verbal and written communication incident is reassigned to other functional levels such as 2nd Level, Field Service Engineers etc. Ensure that and update incidents via the activity history entries Responsible for escalation for P1 incidents via
highly skilled and experienced SAP B1 Support Consultant to join their team full time and onsite at their the ability to work effectively with users at all levels. Ability to work independently and manage multiple
talent-on-demand platform for enterprise clients and consulting firms in Asia, Middle East and South Africa. experience in working with top-tier insurance, consulting or financial services firms such as Old Mutual
talent-on-demand platform for enterprise clients and consulting firms in Asia, Middle East and South Africa.
premises and speaking to the Client at Executive level Face to Face at the Clients premises whenever needed
concerns promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal