“Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our for a highly skilled and motived Mid Level IT Support Engineer to join their busy team. You will play a crucial role in providing advanced technical support and troubleshooting for their clients. Your focus Responsibilities: Deliver second-level technical support to clients via phone, email, and in-person, addressing infrastructure and server systems. Collaborate with Level-1 support engineers, project managers, and vendors to resolve
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top expansion plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and a customer service team that utilizes various support channels (predominantly messaging) specific to service designs. Messaging Support: Expertise in managing messaging support as the primary communication
be developed and implemented. External Client support Verify tasks performing full systems integration External client project scope, changes. IT Software support to own software developers and testers and business
requirements. Collaborate with international teams to support and consult on data analysis and reporting for sector. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this
manage product-aligned business strategy execution. Support the build and delivery of a range of products and
and influence positive outcomes for the business Support audits (External and Internal) and reviews including security Please do not apply using Scanned CVs, no supporting documentation is required at this point, this