ASG Computers is a managed outsourced IT provider specializing in Small and Medium Enterprises (SMEs) support for any IT related issue as direct by management Liaise with external suppliers/vendors for the Take ownership of escalations and professionally manage them through to resolution Ensure all incidents support for all IT teams and colleagues Proactively manage assigned sites and suggest improvements Provide weekends as required) Provide weekly reports to management for all critical issues at assigned “sites” Completing