Responsibilities: Lead as product manager in the South African market and act as a product owner as needed. Research perspectives. Collaborate with the head of product to translate the product strategy (for SA) into detailed requirements requirements and prototypes. Manage product and business-planning processes across different business technical specifications, and design solutions. Ensure product deadlines are met and stakeholders are kept informed usability throughout product phases. Develop go-to-market plans with the head product and product marketing/commercial
manual data intervention, avoiding unnecessary data capture and/or work effort duplication, etc. Map customers'
manual data intervention, avoiding unnecessary data capture and/or work effort duplication, etc. The focus
previous IT Service Desk experience Excellent data capture and typing skills Must be able to use all Microsoft
administrators to implement, maintain, and support the products in the customer environment. This is a customer-facing
readiness
Configuration and deployment of the product
Discuss environment requirements with customer
/>Identify and investigate product related errors
Plan and execute Product Upgrade & Migration
Migration projects
Product Support
First contact with customers on support related issues
Potential
support position in the medium term
Investigate product and environment related issues
Add context
updates Prepare weekend reports to ensure all data is captured accurately Create detailed monthly reports
ensuring the quality and reliability of our software products through comprehensive testing methodologies. You You will collaborate closely with developers, product managers, and other stakeholders to identify issues play a crucial part in delivering high-quality products to our customers. Key Responsibilities: Develop Collaborate with cross-functional teams to understand product requirements, user stories, and acceptance criteria identified during testing. Provide feedback on product usability, performance, and overall quality to
problems, ensures that new software products enhancements to existing products or business processes are delivered
policies, and standards. Product Development Collaboration: Work with the product development team to ensure ensure customer-centric product and service designs. Messaging Support: Expertise in managing messaging
food & beverage as well as duty free retail products, services, and technologies to its B2B and B2C