this position is responsible for the overall management and direction of the Investigations and Anit-Corruption projects from start to finish whilst successfully managing a small team. Description KEY ACCOUNTABILITIES ACCOUNTABILITIES OUTPUT 1: INVESTIGATIONS & PROJECT MANAGEMENT Strategise, plan, and conduct various concurrent techniques specific to the investigative field. Management of the Whistleblower, Project, and information and recording of projects including the project management system, ProofHub. Compilation of data and evidence
the overall user experience. This role involves managing and growing the customer service team, improving department. Minimum Requirements: Degree in Business Management, Information Systems, or a related field. (Essential) (Essential). 5 or more years of proven experience managing a customer service team that utilizes various hiring, training, mentoring, and performance management. Team Operations Reports: Prepare weekly reports meetings, including clear KPIs. Cost and Efficiency Management: Ensure cost-effective and efficient department
architecting solutions to ensure client satisfaction Manage the pipeline and deliver accurate forecasts using
will collaborate closely with developers, product managers, and other stakeholders to identify issues, implement