preferred. Experience with monitoring systems such as Nagios or PRTG. Minimum 4 years' experience as a Mid-Level Mid-Level Support Engineer in a Call Centre environment dealing with international customers. Valid driver's own transport. Ability to work shifts. Proven experience in an ISP Engineer or similar customer support
ensuring integrity and relevance. Prepare high-level compilations of various timelines and project updates POSITION INPUTS Qualifications and Experience: Minimum 7 years’ experience within the investigations sector
/ DID rating Experience: 5 years experience as a Senior Voice Engineer Avaya Experience Sonus SBC Experience Experience Extensive SIP protocol experience SQL Experience Linux Experience VoIP Protocol, TCP/IP, Routing Controllers, Gateways & Soft switch experience (essential) Experience in disaster planning / recovery and and execution (essential) Managing staff Experience at least 3 years Skills and knowledge in: SBC setup