full-time position with 8-hour workdays, Monday to Friday, at our office location. Additional Information:
data capture and typing skills Must be able to use all Microsoft Office applications. Must show excellent required from an Engineer at all times. The First Line Support Engineer must, at all times, understand the sensitive nature of their support offering and must ensure that all tasks and actions are done so with honesty and integrity Hand-over all incidents to the next shift for further resolution. Required to adhere to all Service Desk and Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for
the Internet and other IT-related systems. Monitor all critical systems and respond to alerts generated Take responsibility for the smooth operations of all “Client/Sites” core infrastructure Configuration professionally manage them through to resolution Ensure all incidents, issues and changes are recorded through ticketing system Provide hands on escalation support for all IT teams and colleagues Proactively manage assigned sites and suggest improvements Provide support for all IT related projects (out of hours working, occasional
seamless updates Prepare weekend reports to ensure all data is captured accurately Create detailed monthly standards Maintain a comprehensive inventory of all assets Offer technical support for recording/broadcast Disclaimer: Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements
Description: Looking for EST canidates only and must have all the skills mention below Job specs: Service Management
administrative support for operations. Monitor and manage all incoming data channels and alerts. Prepare and submit Disclaimer: Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements
world-class software platform. You will be involved in all phases of the development cycle - from specification methodology with continuous delivery. Contribute to all phases of the development cycle - from specification
testing processes, and ensure that applications meet all business requirements and provide a seamless user analytical skills and attention to detail, ensuring all business scenarios are accurately tested. Proficiency
escalated issues and provide timely solutions. Document all support activities, including troubleshooting steps Disclaimer: Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements
Designing, implementing, and maintaining the security of all ICT systems Mentor and lead a team of technical professionals Disclaimer: Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements