Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
Increasing knowledge and skill when circumstances call for additional learning Candidate Requirements The
designed by him or herself but with the necessary consultation with the Technical Architects, Functional Owners
designed by him or herself but with the necessary consultation with the Technical Architects, Functional Owners
process as well as excellent knowledge of user-centred design principles In-depth knowledge of agile methodology