Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
businesses and particular expertise in: 1. Insurance 2. Banking 3. Wealth and Investments 4. Retail 5. Telecommunication background in FinTech, Channel Financing, and Banking is highly sought. Candidates with experience in
businesses and particular expertise in: 1. Insurance 2. Banking 3. Wealth and Investments 4. Retail 5. Telecommunication background in FinTech, Channel Financing, and Banking is highly sought. Candidates with experience in
successful systems in fintech, payments, retail banking, credit, e-commerce, or logistics ● Recent experience
party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets
process as well as excellent knowledge of user-centred design principles In-depth knowledge of agile methodology