Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets
process as well as excellent knowledge of user-centred design principles In-depth knowledge of agile methodology
checks—references, credit history, criminal records, and even the rarefied world of fraud once you've successfully
checks—references, credit history, criminal records, and even the rarefied world of fraud once you've successfully