Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
/ Snowflake. Competencies English is a must and French is highly desirable. Ability to work with end users
/ Snowflake. Competencies English is a must and French is highly desirable. Ability to work with end users
party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets
process as well as excellent knowledge of user-centred design principles In-depth knowledge of agile methodology