Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team client needs. Previous experience in customer support or customer success roles. Familiarity with CRM promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams must verify with Kontak Recruitment. The post Customer Success Specialist (JB4436) appeared first on
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing or more years of proven experience managing a customer service team that utilizes various support channels
Collaborate with international teams to support and consult on data analysis and reporting for the US and African handling and visualization techniques. Provide consulting services to a variety of companies, primarily
experience in a managed services provider (MSP) or IT consulting firm. Bachelor’s degree in Computer Science, administration within an IT managed services or consulting environment. Experience with network security
and act as a product owner as needed. Research customer needs, market trends, and potential partnerships
services, and technologies to its B2B and B2C customers, through multiple channels. You will be responsible