Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing full cost to company per month The post Client Service Account Manager appeared first on freerecruit.co
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
knowledge of legal terminology Detailed knowledge of Public Finance and Supply chain management advantageous current affairs General working knowledge regarding Public Administration. Skills: Strength in investigative
dedicated Service Desk serves as a single point of contact for reporting problems, logging service requests pressure, and a commitment to delivering excellent service to our internal and external clients Duties & Collaborate with team members to establish and maintain Service Level Agreements (SLAs), ensuring that all commitments for IT environments. Customer Service: Provide exceptional customer service, effectively communicating with skills. A commitment to delivering high-quality service and meeting user expectations. Experience with
project proposals and service delivery requirements, identifying human resource and service provider requirements communicating project deliverables, timeframes and service level requirements weekly and as required · Develop resource and materials requirements and engaging with service providers, supply chain and sub-contracting teams teams to confirm plans as required · Appoint service providers by identifying skills and resources required Supply Chain to review and identify appropriate service providers, provide input into the contracting requirements
(WCF)
- Microsoft SQL Server
- Windows Services
Tooling:
- Visual Studio
- Git
- Azure Functions
- Azure Service Bus
Advantageous Requirements:
- FIX
maintain code for various .NET applications and services and resolve any defects in systems.
abilities. Excellent communication and customer service skills. Ability to work independently and as part all aspects of property management in-house. The services delivered in-house are: Property Rental Administration Project Management Security Services Cleaning Services Repair and Maintenance Services Tenant Installations
abilities. Excellent communication and customer service skills. Ability to work independently and as part all aspects of property management in-house. The services delivered in-house are: Property Rental Administration Project Management Security Services Cleaning Services Repair and Maintenance Services Tenant Installations
infrastructure. 5 years of experience in the managed service provider (MSP) space. Excellent communication and software and service issues. Troubleshooting and resolving relevant hardware, software and service issues Improving architectures that leverage IT infrastructure, cloud services, cybersecurity, and telecommunications to address quality standards. Attending to installations and service requests within agreed times Taking users through
the member firm of Deloitte Touche Tohmatsu, and services are provided by Deloitte & Touche and its professional services firms, providing audit, tax, consulting, and financial advisory services through nearly