Our Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime English Language Excellent Communication Skills Technical Support Analyst, SQL, Oracle, Wed methods, Sharepoint
Our Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime
Key Responsibilities: Handling Second Level Technical support to both internal and external Treasury Systems Resolving complex client queries. Analysing technical support issues. Importing client data. Modifying database at least 2 years working experience in a Technical Support role preferably at a Fintech Company Minimum
Key Responsibilities: Handling Second Level Technical support to both internal and external Treasury Systems Resolving complex client queries. Analysing technical support issues. Importing client data. Modifying database at least 2 years working experience in a Technical Support role preferably at a Fintech Company Minimum
service outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve
play a crucial role in providing advanced technical support and troubleshooting for their clients. Your and Responsibilities: Deliver second-level technical support to clients via phone, email, and in-person
and change requests to resolution Provide technical support for desktop system, including hardware, software connectivity and system access Offer technical guidance and support to end –users, ensuring minimal downtime
comprehensive inventory of all assets Offer technical support for recording/broadcast equipment, including
support and guidance. Assist clients with technical support, platform implementation, and optimization
content, and create visuals and diagrams for technical support content Ability to handle multiple projects manuals, technical specifications, and process documentation Collaborate with development and support leads