About the job The Technical Support Agent will be responsible for delivering exceptional client service escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
systems to improve commercial outcomes, such as a new agent portal or new data pipelines for core credit analytics
process as well as excellent knowledge of user-centred design principles In-depth knowledge of agile methodology skills. About the company: The companies Vision: Provide Africa with Easy Access to Online Entertainment
driver’s license required (company transport will be provided during office hours) Preferably resides in the Cellphone will be provided Office Hours: 08h00 – 17h00 Monday to Friday Please provide an indication of
Software Developers. Experience in Implementing and Provide input for Software Test Plans Experience in Checking