for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident Coordinator processes. Service Level Agreements play an important part for this role as this creates strict timelines for tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping responsive behavior and willingness to assist the users at all times Ensure 98% of all calls are answered
Engineers with MCSE certification to be based full time at our Midrand offices. The First Line Support Engineer from an Engineer at all times. The First Line Support Engineer must, at all times, understand the sensitive
between development and support environments Assisting with the business case Reference Number for this