skills Must be able to use all Microsoft Office applications. Must show excellent communication, analytical a Service Desk Application Must show a good understanding between Software, Application and Infrastructure problem telephonically or via a remote support application. Should the problem not be resolved, the First must strive to return the customer to a working state. Ensure the user is issued with a reference number
capturing of information into the Service Desk Application, and most importantly, displaying a customer into call management system are accurate, error free and clearly highlights what the impact is / was
contacted within 2 weeks of your application, please accept that your application was not successful Network
Responsibilities: Development and maintenance on platform/application Review and present proposed system solution to