Responsibilities: Development and maintenance on platform/application Review and present proposed system solution to of system/technical documentation (as per ISO standards) Meet with end users and gather requirements Facilitate
skills Must be able to use all Microsoft Office applications. Must show excellent communication, analytical a Service Desk Application Must show a good understanding between Software, Application and Infrastructure problem telephonically or via a remote support application. Should the problem not be resolved, the First
capturing of information into the Service Desk Application, and most importantly, displaying a customer