ensuring clear communication and timely resolution. Work closely with developers to isolate, troubleshoot improve test coverage. Project the new tester will work on: Manual testing for Solumed Pro. Manual testing with Agile/Scrum methodologies and experience working in an Agile environment. Excellent problem-solving
intervention, avoiding unnecessary data capture and/or work effort duplication, etc. Map customers' information
intervention, avoiding unnecessary data capture and/or work effort duplication, etc. The focus is on re-engineering
development team, you will have the opportunity to work on a variety of projects, enhancing the online shopping
customer-focused and must strive to return the customer to a working state. Ensure the user is issued with a reference
creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric and ITIL
ideal candidate will have at least 5 years of working in an MSP and a proven record of providing advanced