Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
requirements and disciplinary issues. Providing support, guidance, and effective management of the team Proficient in various software packages e.g., Microsoft Office, ProofHub etc. Keen interest in current affairs
develop data models, ETL processes, and pipelines to support data ingestion, transformation, and analysis.