Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and Industries or other Financial services /OR Healthcare Industries or other financial services Must have Project cost to company per month The post Client Service Account Manager appeared first on freerecruit.co.za
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month Customer Support Services to join their close-knit team. As a top player in the financial apps sector, this role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry
week at the office Industry: Financial, Payment and Banking Technology Services Amazing chance to join a solutions that benefit society as the global financial ecosystem opens up digitally. Their core value their systems, people and mission to serve the financial ecosystem and society. This is their one constant day to day: Operate and maintain the existing financial payments system. Assess, develop, upgrade and g. HTML/ CSS, JavaScript, XML, jQuery) and web services. Knowledge and experience in ensuring responsiveness
working with top-tier insurance, consulting or financial services firms such as Old Mutual, Sanlam, Momentum pool for future product manager roles in the financial services sector in South Africa, Kenya, Zimbabwe, insurance and/or financial services industry Strong understanding of the South African financial regulatory
Reference: NWA003501-Ren-2 My client, a reputable Financial Services Company, is urgently in need of a Intermediate experience Experience in related roles in the financial services industry Experience in CRM and client portal
g. HTML/ CSS, JavaScript, XML, jQuery) and web services. Knowledge and experience in ensuring responsiveness and experience in designing and developing web services and APIs Knowledge and experience in seeing through Experience: Financial service industry experience would be advantageous, especially in payment services like DebiCheck (Authentication Collections), AVS (Account Verification System). Qualifications: Tertiary day to day: Operate and maintain the existing financial payments system. Assess, develop, upgrade and
g. HTML/ CSS, JavaScript, XML, jQuery) and web services.
positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding further resolution. Required to adhere to all Service Desk and Client specific processes Ensure that within 30seconds Accountable for effective, detailed and accurate request capturing Accountable to confirm
strong>Report to: Head of Digital, Designers, Account staff
Job Summary:
This collaboratively with the Head of Digital, designers, and account staff to create visually, user friendly and appealing to successfully translate that into products / services
responsible for delivering exceptional client service experiences to all clients. Queries and interactions Previous call-centre experience in a customer services capacity, preferably on a technical support helpdesk packages • Ability to use initiative and to be held accountable for the escalation and communication of incidents Troubleshooting skills • Passionate about customer service Salary: On request The post Support Technician