platforms. Demonstrated experience in technical pre-sales support, solution design, and project management technical pre-sales support and client engagement. ROLES AND RESPONSIBILITIES 1. Technical Pre-Sales Support Support Collaborate with the internal sales team to understand client needs and objectives. Provide technical technical expertise and guidance during the pre-sales process, including solution architecture design, proposal Officer, The IT Infrastructure Manager – Pre-Sales and Post Sales is at least 30% - 40% customer facing and
follow-up and follow through. Exceptional Reporting and admin skills MS Word/Excel/PowerPoint/Power BI/Teams/Visio
follow-up and follow through. Exceptional Reporting and admin skills MS Word/Excel/PowerPoint/Power BI/Teams/Visio
(written and verbal). Duties include: Reporting Sales Cycle Management Inter-Departmental Efficiency Team
be required from time to time to assist in pre-sales activities like demo's, project scoping and costing
extending support beyond technical issues to encompass sales, construction, and billing inquiries. Key Responsibilities: