Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
and problem-solving skills to deliver support services for business applications. • The successful candidate customers: Analyse recurring incidents on the service desk and solve through interaction with key stakeholders integrity within the system. • Ensure all critical services/systems are monitored. • Provide clear, professional
and providing dedicated training and support services to ensure customer success. They are looking for frameworks (IOS & Android) AWS Lambda serverless services Pusher real-time comms layer Websocket communications
and providing dedicated training and support services to ensure customer success. They are looking for (IOS & Android)
team and help grow Africa’s leading online music service focused on the mass market. The company has millions news. The company monetises their free-to-use service through advertisement sales. The company has partnerships
team and help grow Africa’s leading online music service focused on the mass market. The company has millions news. The company monetises their free-to-use service through advertisement sales. The company has partnerships
SSRS, jQuery, JavaScript, MS SQL/Oracle, Web Service/Windows Communication Foundation/API
Agile methodologies. Experience in the Financial Services Domain. How we'll support you: • Our culture of provider of critical decision support tools and services for the global investment community. With over