/>Documentation skills for writing customer reports and FAQ articles
Time management skills
Logical problem-solving
Contribute to the Help Desk knowledge base, Add quality articles relating to Problem Resolution pertaining to new
rights, troubleshooting system errors and user training. The fully fledged ERP covers manufacturing, warehousing
stakeholders via help desk FCL-related: Provide training to clients who are not comfortable with all company and issues and record them on the ticket system. Training and handholding of new clients and installations
functional and technical requirements. Training and Support: Provide training and support to end-users, ensuring
requirements.
functional and technical requirements. Training and Support: Provide training and support to end-users, ensuring
technical material Collaborate with development & training teams The post Technical Content Writer appeared
or processes. Analysis, design, implementation, training and support. Documentation throughout all project
prerequisite Analysis, design, implementation, training and support. Documentation throughout all project