of ServiceNow development and certifications (CSA/CAD preferred) JavaScript proficiency Web Technologies
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
process as well as excellent knowledge of user-centred design principles In-depth knowledge of agile methodology
process as well as excellent knowledge of user-centred design principles In-depth knowledge of agile methodology
rights, troubleshooting system errors and user training. The fully fledged ERP covers manufacturing, warehousing
functional and technical requirements. Training and Support: Provide training and support to end-users, ensuring
requirements.
functional and technical requirements. Training and Support: Provide training and support to end-users, ensuring
technical material Collaborate with development & training teams The post Technical Content Writer appeared