Call Centre Customer Service Team Leaders Jobs in South Africa
IT / Computing / Software
- Freerecruit (25)
- Purecode Software (3)
- Arvo (2)
- Cyberpro Consulting (2)
- Datacentrix (2)
- Humankind Group (2)
- Iqbusiness (2)
- Msci (2)
- Network Finance. (2)
- Outsized South Africa Ltd (2)
- Full Time
- Last 7 days (23)
- Last 3 days (5)
Head: Customer Support Services (fintech) (jb4497) NEW
Freerecruit
Central Johannesburg
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month company seeks a Head of Customer Support Services to join their close-knit team. As a top player in the plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels (predominantly
share this job on whatsappCall Coordinator Midrand
DatacentrixMidrand
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful information into the Service Desk Application, and most importantly, displaying a customer focused approach understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies:
Team Lead Johannesburg North
Pollock & AssociatesSouth Africa
application development seeks a highly skilled UAT Team Lead. This full-time, in-office role is pivotal satisfaction. You will establish and lead a new UAT team, implement rigorous testing processes, and ensure experience, focusing on UAT. Proven experience leading a team of testers, including recruitment, training, and
Customer Success Specialist (jb4436)
FreerecruitCentral Johannesburg
Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 self-disciplined and personable Customer Success Specialist to join their growing team. This new role within the 20-30 minute calls throughout the day, based on client needs. Previous experience in customer support or or customer success roles. Familiarity with CRM and business management software. Ability to manage multiple Responsibilities: Conduct personalized one-on-one video calls with clients to offer support and guidance. Assist
Client Service Account Manager
FreerecruitCentral Johannesburg
Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing full cost to company per month The post Client Service Account Manager appeared first on freerecruit.co
Help Desk Support Randburg
Humankind GroupRandburg
Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
Support Technician Level 1
FreerecruitKloof Street
responsible for delivering exceptional client service experiences to all clients. Queries and interactions and Experience: • Previous call-centre experience in a customer services capacity, preferably on a technical Troubleshooting skills • Passionate about customer service Salary: On request The post Support Technician
Mcse Engineer Midrand
DatacentrixMidrand
responsible for the efficient logging and response to customer requests, adherence to specific Operational Level contribution toward positive first call resolution rates and overall Service Level Agreements. Key Skills / experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding the capturing of customer requests from varied inbound sources into the company's Call Management System
2nd Line It Support Montague Gardens
West Coast PersonnelCape Town City Centre
R30 000 to R40 000 Per Month Dependent Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you'll play support to both our internal staff and external customers. The Role: In this role, you'll be the go-to person supporting our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets
C# Developer Midrand
Network ItMidrand
NWA003501-Ren-2 My client, a reputable Financial Services Company, is urgently in need of a Intermediate Intermediate Software Developer [C#] to join their dynamic team on full time basis. The successful candidate will experience Experience in related roles in the financial services industry Experience in CRM and client portal solutions email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
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