Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels Responsibilities: Supervise Daily Operations: Oversee the customer services department’s day-to-day activities, including
Experience: • Previous call-centre experience in a customer services capacity, preferably on a technical support Troubleshooting skills • Passionate about customer service Salary: On request The post Support Technician
and hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle
Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office contribution toward positive customer satisfaction is achieved. A Service Desk Agent is responsible for vital information is communicated to the customer. A Service Desk Agent is responsible to drive various
creating and maintaining customized reports using MS SQL, Syspro reporting services, and Excel. Advanced responsibilities and challenges. Exceptional customer service skills and professionalism. Respectful towards
network configurations. Deliver exceptional customer service and go the extra mile to ensure satisfaction
management to ensure all existing customers receive differentiated service excellence. ● Performs internal
internal staff, and external customers: Analyse recurring incidents on the service desk and solve through interaction
Description Full Stack Developer Our client is a rapidly growing South African software company specializing in the developing solutions for the property management industry. They are committed to developing the most advanced end-to-end property management ecosystem, enabling seamless migration proc
Full Stack Developer
Our client is a rapidly growing South African software company specializing in the developing solutions for the property management industry. They are committed to developing the most advanced end-to-end property management ecosystem, e