internet-based support to External clients and Internal staff to resolve technical queries; ● Performs differentiated service excellence. ● Performs internal administrative management of existing client databases including ability to effectively communicate with internal and external customers; bilingualism preferred
following areas: ● Exceptional client relations – Internal and external ● Skills development ● Good Management
Build maintain good working relationships with internal, external stakeholders. Submit annual budget to feedback. Implement Intelligence driven projects internally to address theft. work with law enforcement agencies
designs through the Software Development Life Cycle Internal Process: Collaborate with Project Managers and appropriate. Log issues found in existing systems as internal change controls and ensure successful resolution