Duties and Responsibilities: Supervise Daily Operations: Oversee the customer services department’s day-to-day performance management. Team Operations Reports: Prepare weekly reports for team operations meetings, including Ensure cost-effective and efficient department operations. Technical Troubleshooting: Address customer
from the client’s network engineers, support and operations to ensure a plan is in motion to improve the knowledge and experience working with various operating systems Professional work experience reviewing
environments
new software modules and services. Determining operational practicality, identifying areas for modification
new software modules and services. Determining operational practicality, identifying areas for modification
infrastructure equipment, including hardware, software, operating systems and related applications Set up new Users' for support Take responsibility for the smooth operations of all “Client/Sites” core infrastructure Configuration
addressing technical issues and ensuring smooth system operation. Troubleshoot and resolve issues related to SAP