supervision, responsible for installation and operational support of Microsoft based infrastructure and supervision, responsible for installation and operational support of Virtualization Infrastructure and
platform services / functions. - Manage and maintain operations of the platform for audit and stability purposes purposes - Work with Infrastructure and Operations teams to ensure that housekeeping and maintenance routines procedures and standards. - Establish productive operational relationships with key stakeholders in the various teams. - Develop work routines in line with operational plans / schedules in order to manage achievement
their respective service delivery and standards. Operational & Business readiness: Ensures that all organisational in verbal and written communication. Ability to operate in a highly pressured and ambiguous environment
This role is crucial for ensuring the smooth operation and execution of installation projects by managing
Hand over all relevant network incidents to operational support Conduct proactive intervention including
Basic UNIX and Database SQL Skills Experience in operating and maintaining ServiceNowsuite of products (ITSM
new or changed services are transitioned into operations, co-ordinating with other functions to ensure
on delivery Manages stakeholders ranging from operational to senior / executive Manages project delivery
including, risks, time, resources and scope. Operational Excellence: Oversee the end-to-end onboarding
business. Understanding of how business / industry operates. Knows own market well and is commercially aware