seeks to fill the role of an AI Communications Product Owner whose core function will entail providing plan- this will include newsletters, Viva Engage postings, SharePoint documentation and presentations. Design
5+ years of Business Analysis experience in the post-secondary education arena;
4. SCRUM methodology
may be required to attend and participate in product user group meetings, relevant subcommittees, and
of SIS products, user objectives, and business requirements. Transform requirements into product features requests to shape product roadmap and enhancements. Collaborate on a competitive product roadmap and maintain define test strategies, and conduct testing. Ensure product meets conditions, standards, and customer needs analysis. 5 years of Business Analysis experience in post-secondary education. Experience with Scrum methodology
process improvement initiatives Matric / Grade 12 Post-graduate University degree Six Sigma Certification
This role supports the smooth running of the production applications and infrastructure and is individually running of production applications. Provides 24 x 7 first-line standby / support for production environments Pro-actively monitors the production environment. IT, Support, Specialist, production environments, OSSP, business
based in Cape Town. Ensure smooth running of production application and infrastructure Provide 24 x 7 7 first-line standby/support for production environments Create temporary fixes within systems to achieve
Town. Provide 24 X 7 1st-line standby/support for product environments Respond (2nd-line) to and resolve mechanisms. Assist the Platform Product Owner to refine the production backlog, and define new objectives
ecosystem. Analyze and resolve complex, high-impact production issues. Monitor system performance to ensure websites and maintain existing ones. Collaborate with Product Owners and Testers to develop, test, and deploy
technologies to improve business processes and product offerings. Provide second-line technical support for Production and UAT environments. Deliver regular progress reports to the Team Manager/Product Owner standards, ensuring the delivery of high- quality products on time and within budget. Exceptional prioritization
This role supports the smooth running of the production applications and infrastructure and is individually Leads, IT Delivery Heads, Product Managers, Architects, Technical Leads, Product Development and Infrastructure current and future needs of the business, IT and the product platforms - Work with architecture and other technical test scenarios to data sets that closely match production - Test solution performance against non-functional policies, procedures and standards. - Establish productive operational relationships with key stakeholders