Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ - Prioritize user problems based on severity. - Train user on how to use IT equipment. - Research and telephone infrastructure to provide stable, dependable services, by working with specialists. - Replace faulty - Offer customer training. - Provide customers with regular feedback on their service requests. - Travel the maintenance of relationships with vendors, service providers or procurement teams and ensure that
Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal and External Company all users. - Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business Experience - National Diploma in Information Technology related qualification. - Relevant 2 years' experience in decision making. - Ethics and values. - Client service orientation. - Citrix knowledge advantageous. -
delivers platform features, components of the service and solves complex technical problems with high knowledge of specific platforms (Kubernetes, AWS services) for operational management of Mulesoft Integration positively contribute to platform feature and service designs Automate tasks through appropriate tools Elastic Search stack, Kafka Leverage platform (service design and code) and engineering technical expertise defects Uphold our technical principles of: self-service, scalability, re-usability, resilience & stability
delivers platform features, components of the service and solves complex technical problems with high knowledge of specific platforms (Kubernetes, AWS services) for operational management of Mulesoft Integration positively contribute to platform feature and service designs Automate tasks through appropriate tools Elastic Search stack, Kafka Leverage platform (service design and code) and engineering technical expertise defects Uphold our technical principles of: self-service, scalability, re-usability, resilience & stability
disciplines e.g. Development Hardware, analysis, design, service management, architecture 5 - 7 Years' experience
disciplines e.g. Development Hardware, analysis, design, service management, architecture 5 - 7 Years' experience
Technologies(REST, SOAP),iOS,Java,Java (JEE/EJB),Kibana,Service-Oriented Architecture Project demand needs MAUI
Technologies(REST, SOAP),iOS,Java,Java (JEE/EJB),Kibana,Service-Oriented Architecture Project demand needs MAUI
budget, application process and the review of service provider business cases for approval at various
policies and procedures and governance guidelines and Service Level Agreements. To provide technical solutions project timelines for new developments and agreed service level timelines for repairing defects. Drive Continuous