troubleshooting and incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively tools and procedures to ensure compliancy with service level agreements and operational standards. Contribute technologies. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices performance and execution Service delivery to ensure customer satisfaction Maintain service, quality and desired / schedules in order to manage achievement of service delivery goals. Share knowledge on, and participate
the Enterprise Cloud environment. Management of service constituencies associated to Enterprise Client management, patch management, optimization and service improvement efforts. Research and report on root workload. Work well in a team format across managed services teams and participate to build a performance culture sets. 3 years' relevant enterprise class Managed Services production operational exposure which includes
Dynamic IP Tables and Rules Configuring Network services FTP,HTTP,BIND,LDAP System Security implementing