Incident Coordinator to be based full time at our Midrand offices. The Incident Coordinator will responsible responsible to manage and coordinate incidents and requests from initiation to completion. The Call or Incident Incident Coordinator is responsible for successful communication to various parties, driving results within SLA. This extends to the management and coordination of a request until total closure. Adherence
to coach and give training to fellow colleagues and users when required User training Compiling of user of integration between different technologies Coordination between development and support environments
to coach and give training to fellow colleagues and users when required. User training Compiling of user of integration between different technologies Coordination between development and support environments
coach and give training to fellow colleagues and users when required Assist with training – when required of integration between different technologies Coordination between development and support environments
to coach and give training to fellow colleagues and users when required. User training Compiling of user of integration between different technologies Coordination between development and support environments
to coach and give training to fellow colleagues and users when required User training Compiling of user of integration between different technologies Coordination between development and support environments
to coach and give training to colleagues and users when required Assist with training – when required Compiling of integration between different technologies Coordination between development and support environments
Preparation of user and operation manual User training System testing/parallel runs System implementation Preparation of user and operation manual. User training. System testing/parallel runs. System implementation of integration between different technologies Coordination between development and support environments
coach and give training to fellow colleagues and users when required Assist with training – when required of integration between different technologies Coordination between development and support environments
Plan, organize and support test case creation Coordinate test data creation with the developers and test interpret and follow Java code AWS Practitioner training and/or certification Understanding of German language project Ability and willingness to coach and give training to fellow colleagues and users when required Willing