an experienced Change Management Consultant for an Electronic Quoting Change Management Project. 12 Month an experienced Change Management Consultant for an Electronic Quoting Change Management Project. The responsibilities responsibilities of the change management officer will include but not be limited to the following: Coordination
lowing the change methodology, participate, facilitate, drive the deliverables and manage feedback with adoption.
Change Management (LeadParticipate if required)
Go-Live preparation and post Go-Live Support. - Change Management – Manage changes and present to relevant CAB
integration (EAI) IBM MQ Incident Management (IM) Change Management (CM) Problem Management (PM) IT Operations
practice)
Skills Summary
Change Management, Continual Improvement Process, Incident Management
Processes: Knowledge of Incident, Problem, and Change management Agile Working Model (AWM) Charter: - Adaptability
pre and post Go-Live activities, including change management and post-implementation support. Interact
- Incident and Request Management. - Change Request Management. - SAP Technical System Monitoring. -
and resolve production support calls. - Change Management: - Raise Change Requests (CR's), write Functional
Knowledge: Processes: ITIL (Incident, Change, Release, Problem Management), System Development Life Cycle Agile Agile Methodology Change Management Technologies: SQL, UML, XML Software architecture, Unified Modelling