requires the services of a Delivery Assurance Manager (Advanced) – Midrand/Menlyn/Rosslyn/Home Office closely with the myCollaboration Product Owner and the Line manager of the Workspace department to steer technical point of view. Manage a technical DevOps team in the Sub Product Owner role to fulfil the prioritised GROUP AG Business and IT Product Owners and colleagues across multiple products and countries. Be the first first point of contact for product owners, developers, operations teams and testers regarding any queries
processes with the focus on Technical Lifecycle Management (TLM) Support with the Planning, conducting and with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve the ation/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM Review and reporting with stakeholders of TLM Crisis Management and Emergency Management when required. Engaging with GROUP IT Operational Experience as per ITIL Project management experience. Agile Methodology knowledge and experience
Entra, Microsoft MDM solution, PowerShell Package Management.) Take part ownership of a GROUP portal solution solutions Developing and implementing a Endpoint Management Cloud Service Strategy and it´s technical architecture operating system deployment like upgrade & patch management as well as distribution of software Define and to date. You take a leading role in endpoint management cloud projects like EntraID, Intune, M365 Technical large and small audiences (Senior Executives, IT management and developers) Responsible for developing, maintaining
Monitor and Operate IT Product) Controls the overall release and change management of the applications within Controls the implementation of technical lifecycle management measures as well as the identified security measures quality for the assigned applications. Supports the product owner with operational issues. Prioritizes the scope of operations of the applications to the product owner for the assigned applications. Prioritizes Prioritizes the necessary operational scopes for in the product backlog for the assigned applications. Decides
Monitor and Operate IT Product) Controls the overall release and change management of the applications in Controls the implementation of technical lifecycle management measures as well as the identified security measures quality for the assigned applications. Supports the product owner with operational issues. Prioritizes the scope of operations of the applications to the product owner for the assigned applications. Prioritizes Prioritizes the necessary operational scopes for in the product backlog for the assigned applications. Decides
proposed system solution to IT Project Manager / Leader and User Management or System owner. Develop systems and tracking of the technical debt. Analysis of product requirements and deliverables and ensuring that that the feature team understands the product increment. Planning of technical deliveries in Sprints with required. Identifying risks and impediments for the product development and communicating with the relevant Conducting security checks and audits on the product. Ensuring the development of high-quality code
possible ROLE: Full DevOps and Request Management. Support Production systems (24/7 Standby) System monitoring monitoring and maintenance. Incident and Request Management (PIC processes). Operating System is Unix. Oracle are preferred. Minimum 2-3 years experience in Production/manufacturing system operations environment. evaluate. Alternatives. Review and present to Product Owners. Support systems solutions in line with
skills with a high attention to detail Provide Production Support (IT) for all GROUP Plants Be the telephone telephone call receipt of IT incidents related to production issues Pre-qualify IT-incidents and classify accordingly Provide guidance throughout the Incident management processes Initiate the IT escalation process requests Serve as an “Information channel” for Management and end-users Work shifts as part of a team providing
Digital Workspace that includes the product Virtual Device (VDI). Our Product vision: We provide virtual desktops infrastructure for internal and external partners. This product, as part of the Digital Workspace, offers a complex monitoring approaches Collaborate with an international product team, external providers, vendors and end-users with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS: Experience in Azure Monitoring VMWare Workspace ONE Access and Unified Endpoint Management Knowledge of Microsoft Intune Knowledge in Scripting
Provide VM0 Application support to all GROUP markets, globally. Ticket and change request creation to responsible to action the request or requirement. Manage requests raised by users either telephonically servers, databases, device patching, license management. Knowledge of GROUP processes and tools beneficial