logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls
scenarios related to the functional requirements Assist the development team and testers to perform root solution developed by creating user training manuals Assist business by project co-ordination of deliverables flow and identify opportunities for optimisation Assist users in being effective by utilizing the new solution
Bachelor's degree in Engineering, Business Administration, Finance, or related field. Proven experience
stakeholders.
Computer Science, Information Technology, Business Administration, or a related field is generally required.
defining project scope, objectives, and timelines, and assist in the creation of project plans and deliverables
sites; may produce content for embedded user assistance technology. Conducts interviews with various
sites; may produce content for embedded user assistance technology. Conducts interviews with various