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  •  IT / Computing / Software

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  •  Contract

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X2 Service Desk Agent I

Sandton  Negotiable

allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.

  • Ensure that all calls are logged within ITSM tool as per the required operational experience
  • 1 – 2 Years’ experience in First call resolution
  • Telephone Etiquette Skills

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