scenarios related to the functional requirements Assist the development team and testers to perform root solution developed by creating user training manuals Assist business by project co-ordination of deliverables flow and identify opportunities for optimisation Assist users in being effective by utilizing the new solution
logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls per the required operational processes.
defining project scope, objectives, and timelines, and assist in the creation of project plans and deliverables
sites; may produce content for embedded user assistance technology. Conducts interviews with various
sites; may produce content for embedded user assistance technology. Conducts interviews with various