architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support payroll core business processes and applicable South African legislation Knowledge, understanding & application architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support
architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support payroll core business processes and applicable South African legislation Knowledge, understanding & application architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support
daily system maintenance tasks to ensure system, agents and endpoints are compliant. Manage groups and Release Management. Ensure OEM 3rd level support calls are logged and resolved as per OEM resolution, as
contract position, option to renew, based in the City Centre - in office (with 1 day/week work from home). If
contract position, option to renew, based in the City Centre - in office (with 1 day/week work from home). If
Logging, following up, testing and resolving of call bug tracker. Investigate and provide feedback to Liaison Contact Client to clarify requirements Update calls with clear understanding of expected outcome Upfront
2024;
2024;
2024;
2024;