Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team client needs. Previous experience in customer support or customer success roles. Familiarity with CRM promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams must verify with Kontak Recruitment. The post Customer Success Specialist (JB4436) appeared first on
available for a Dynamics 365 Solutions Architect (Customer Engagement) to join their team.
The Solutions
financial performance indicators, i.e. growth in the customer base; margin management across portfolio; product profit; growth of new customers and penetration into existing customer base. Customer Service Excellence Excellence - Ensure customer satisfaction and to maximise sales opportunities in consideration of evolving customer team are relevant to service the value chain and customer with the best resolution within the shortest time
dynamic and visionary Product Owner to lead the Customer Onboarding function at our esteemed client involved concluded ‘sales' (new bank customers or new products for existing customers) through a seamless, efficient journey. The team will design, build and run customers' first (and most complex) interaction with the direction of customer onboarding, optimising commercial outcomes, and delivering a superior customer experience advanced and automated onboarding process that wows customers, maintains simplicity and intuitiveness, and is
solution with the customer. Design communication diagrams and solutions based on customer requirements Level Level 1, 2 and 3 technical support for customers and partners IP network project implementation and delivery product knowledge and skills to partners and customers Independent E2E project delivery Basic knowledge / Conditions: Onsite delivery maintenance at customer's place
Platform projects to enhance configurations and customizations. Support, manage, and deliver ongoing platform platform application support to achieve customer satisfaction and service excellence. Accountable for problem verifications support. Ensure high standards of customer engagement and services are maintained. Expected expenditure. Customer Service Maintains effective working relationships with customers (both internal Functional Consultant in implementing Dynamics 365 Customer Service. Strong understanding of Microsoft Dynamics
solutions with documentation according to the customer requirements, 3rd ensure that the network quality team, Proactivity and able to take initiative, Customer centricity and service orientation, first time that will deliver an optimum solution for complex customer requirements and produce appropriate design documents delivery projects, delivering a differentiated customer experience, Establish professional relationships support for complex customer requirements during (Pre and Post) sales, Customer Support: Represent the
Application, and most importantly, displaying a customer focused approach. This Role requires a good understanding ITIL Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Must have the ability to drive results. Must be customer-centric Responsibilities: Understand ordering ensuring that an ongoing contribution toward positive customer satisfaction is achieved. A Service Desk Agent the customer is a primary requirement for this role. This role must be available to the customer and
established time frame and budget to a high degree of customer satisfaction. This role requires close liaison Ability to motivate both internal and external [customer] resources. • Team leadership experiences. • Creative reports to management and customers. • Manage the budget and send approval customer invoices. • Ensure quality a healthy and productive relationship with the customer. • Ensure team deliver on project deliverables targets. • Review current and plan forward. • Ensure customer acceptance for delivered services. • Provide updates
solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business modifications to satisfy clients' needs Design, customize, configure and testing of FI Identify gaps, issues Ability to understand business processes from a customer perspective Must be results oriented SAP FI /