We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful Agent to work within. Key Skills/Competencies: Matric and ITIL Foundation Qualifications pertaining to data entry skills Proficient in English 2 years' experience in a service desk role Ability to effectively coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone
/>Job Title: Automated Tester with API Experience
Employment Type: 6 Months
automation.
BACKGROUND AND EXPERIENCE REQUIRED:
but are not limited to: Must have 8 years of experience as an all-round BA (data, process, systems and financial services experience as a Business Analyst specifically in Banking. Must have experience as a Business mechanism Must know how to calculate FX products Experience in various project methods and principles (Agile Qualification: Matric University Qualification, Certificate or Diploma, aligned to relevant experience - Relevant tertiary institution. Skills: Formal or practical experience in the BABOK Multiple process notations Business
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within departmental projects Providing support where required Matric essential, tertiary qualification preferred Must work shifts on site At least 5 years similar experience Must have knowledge of incident management and
Salary R14,000 to R20,000 per month based on experience. Job Description - Our company is looking for be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's
architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support service standards and SLA's QUALIFICATIONS & EXPERIENCE National Diploma or BCom degree in Finance/Accounting/Human years SAP ERP Payroll support or consulting experience Experience in integration of SAP FI, HR, Payroll & & Time Management Knowledge and experience in SAP payroll Rules and Schemas SAP Time Management certification
architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support service standards and SLA's QUALIFICATIONS & EXPERIENCE National Diploma or BCom degree in Finance/Accounting/Human years SAP ERP Payroll support or consulting experience Experience in integration of SAP FI, HR, Payroll & & Time Management Knowledge and experience in SAP payroll Rules and Schemas SAP Time Management certification
issue Update the ticketing system, ensuring the call has been logged and all notes, progress and required deployment of new and old devices Requirements Matric Relevant tertiary education (Information Technology) Technology) advantageous 2 - 5 years experience in a first and second line technical support role Strong problem
issue Update the ticketing system, ensuring the call has been logged and all notes, progress and required deployment of new and old devices Requirements Matric Relevant tertiary education (Information Technology) Technology) advantageous 2 - 5 years experience in a first and second line technical support role Strong problem
WordPress Designer Freelancer needed, City Centre, Cape Town. Company Name: Koca Bean. We are looking