We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
IT Software Development External Client Project Manager – Gauteng Permanent Position Must have working of 3-5 Years External Client faced as a IT Software Development External Client Project Manager and must go and see the External Clients at their own premises and speaking to the Client at Executive level Face Face to Face at the Clients premises whenever needed Primary ongoing role/ responsibility is for Management toolkits and methodologies used Managing the External Client relationship, expectations and driving the agreed
experience in terms of Client Risk projects such as Anti Money Laundering which includes Client Due Diligence
be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the update all calls and tickets. Act on reassigned calls and tickets accordingly. This is a client-facing on-site on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before deductions
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within
Our Client an International Tech Giant is seeking an Agile Project Manager to join their team on a contract incumbent will be working remotely alongside UK Teams. Our client is seeking a Senior Level candidate that
Our Client an International Tech Giant is seeking an Agile Project Manager to join their team on a incumbent will be working remotely alongside UK Teams.
Our client is seeking a Senior Level candidate that
and Outsourcing in an effective manner to its clients. C Ahead is globally recognized for its core value Global Footprint: Palo Alto (CA)- USA, London - UK, Dubai - UAE, Johannesburg - South Africa, Mumbai under development are of high quality and meet the client's requirements. Perform Test Analysis and conduct
Reference: JHB006295-Ruan-1 Our client in the Software Development sector is looking for a Software Tester Logging, following up, testing and resolving of call bug tracker. Investigate and provide feedback to Scrum Master on bugs identified Provide support to Client the back office with any system related queries priority members. Client Liaison Contact Client to clarify requirements Update calls with clear understanding
Our client is a Microsoft Gold Partner, they assist companies who are on a digital journey to transform transform their businesses through technology. Our client provides business applications and services on the throughout the African continent and the UK market. Our client represents some of the world's leading industry requires close liaison with the project team and the client's project manager and staff. Soft Skills • Clear