practical experience of IT Infrastructure such as Data Centres, Networks, Servers, Storage, Platform, Middleware
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
MUST be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's to the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within
& Power BI (Data Visualisations). The Reference Number for this position is NG59228 which is a Contract experience and ability. Contact Nokuthula at nokuthulage-merge.co.za or call her on 011 463 3633 to discuss
Implementation of security and data protection Reference Number for this position is GZ59093 which is a long-term negotiable on experience and ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss
front-end frameworks (for example React) Reference Number for this position is GZ58748 which is a long-term negotiable on experience and ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss
stack software development experience The Reference Number for this positio n is BRM59069 which is a 24-Month on experience and ability. Contact Bryce a t bryceme-merge.co.za or call him at 011 463 3633 to discuss
Ab Initio platform (advantageous) The Reference Number for this position is NG59319 which is a Contract experience and ability. Contact Nokuthula at nokuthulage-merge.co.za or call her on 011 463 3633 to discuss
experience and terminology is required Reference Number for this position is GZ57789 which is a Remote on experience and ability. Contact Garth on garthz e-merge .co .za or call him on 011 463 3633 to discuss