We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone behavior and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds seconds. Update the call at least once a day with all correspondences and actions to ensure a complete
Reference: JHB001070-AL-1 Storesman with Mining /Technical Background Requirement Min 3 - 4 years experience as a storeman Must have strong admin skills Must have technical Background Must be computer literate Experience on Pastel / SAP systems will be an advantage Hydraulics background will b
be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before deductions
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within
for a Software Tester on a 3 months contract to assist with a new project/product they are busy developing Logging, following up, testing and resolving of call bug tracker. Investigate and provide feedback to Liaison Contact Client to clarify requirements Update calls with clear understanding of expected outcome Upfront
allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to all calls are logged within ITSM tool as per the required operational processes.
WordPress Designer Freelancer needed, City Centre, Cape Town. Company Name: Koca Bean. We are looking
you are highly passionate about UI/UX and user centred design, are still hands-on and keen to implement Sound knowledge in UI / UX and familiar with user centred design approach Fit for business purpose mind-set
ongoing basis.
on an ongoing basis. Infrastructure planning - assist the infrastructure manager to design and implement Monitoring of the IT infrastructure via Microsoft System Centre Operations Manager SCOM. Ensure installation, configuration