Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary duties
this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents and is communicated to the customer. A Service Desk Agent is responsible to drive various resolver parties
daily system maintenance tasks to ensure system, agents and endpoints are compliant. Manage groups and
with key stakeholders, influencers, and change agents across the organization. Facilitate critical decision-making
with key stakeholders, influencers, and change agents across the organization. Manage project budgets
analysis. Business Analysis Business analysts are agents of change, professionals who analyse a business
Maintain interaction with business analysts, change agents as well as project managers to create synergies
Maintain interaction with business analysts, change agents as well as project managers to create synergies
acumen