Customer Care Call Centre Agent Jobs in South Africa
IT / Computing / Software
- Isanqa (34)
- E-merge It Recruitment (18)
- Mediro Ict Recruitment (13)
- Datacentrix (10)
- Sabenza It Recruitment (10)
- Liyema Consulting (6)
- Specd Pty Ltd (5)
- Goldenrule (4)
- Network Contracting Solutions (4)
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- Contract
- Last 7 days (45)
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Call Coordinator Midrand
Datacentrix
Midrand
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful Application, and most importantly, displaying a customer focused approach. This Role requires a good understanding this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric ITIL Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft
share this job on whatsappCustomer Success Specialist (jb4436)
FreerecruitCentral Johannesburg
Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team 20-30 minute calls throughout the day, based on client needs. Previous experience in customer support or or customer success roles. Familiarity with CRM and business management software. Ability to manage multiple Responsibilities: Conduct personalized one-on-one video calls with clients to offer support and guidance. Assist
X2 Service Desk Agent I
Sandton
Negotiable Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary duties systems. Excellent communication skills and a customer-oriented mindset are essential for this role.
What
allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to
to and closed.
Dynamics 365 Solutions Architect (customer Engagement)
Johannesburg
Market related available for a Dynamics 365 Solutions Architect (Customer Engagement) to join their team.
The Solutions
It Desktop Support Engineer Diep River,retreat,woodstock,mitchell's Plain
Global Synapse Technologies LtdSouth Africa
R14k - R20k be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before deductions
Management Specialist Cape Town
ApmcCape Town Region
performance result for any abnormalities, logging calls and following up with service providers and regions following up, escalation and closing of tickets after customer agreement. Ensuring that all network elements network faults according to Network Management Centre Fault Handling and Escalation Procedures within
Erp Specialist Payroll NEW
South African Broadcasting CorporationSouth Africa
architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support SAP modular functionality Accurate analysis of customer request to identify problem and possible appropriate Constantly and consistently exceed the customer's expectations Customer queries/ complaints resolved in accordance architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system
Erp Specialist Gp - Auckland Park NEW
South African Broadcasting CorporationSouth Africa
architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support SAP modular functionality Accurate analysis of customer request to identify problem and possible appropriate Constantly and consistently exceed the customer's expectations Customer queries/ complaints resolved in accordance architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system
Cyber Security Engineer Centurion NEW
DatacentrixSouth Africa
skills in AV and/or EDR & NGAV technologies Customer Support experience SLA Service Delivery experience daily system maintenance tasks to ensure system, agents and endpoints are compliant. Manage groups and Release Management. Ensure OEM 3rd level support calls are logged and resolved as per OEM resolution, as senior engineer (Problem Management). Provide customer SLA Reports or inputs into SLA reports. CISCO
Life Cycle Engineer Midrand
Mediro Ict RecruitmentMidrand
Support with the Planning, conducting and after care related to Technical Lifecycle Management activities mandatory artifacts and activities. Maintenance of customer base data. Engage with stakeholders of TLM Crisis practical experience of IT Infrastructure such as Data Centres, Networks, Servers, Storage, Platform, Middleware
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