network project implementation and delivery Transfer training, coaching and product knowledge and skills to
for an ICT Service Delivery Manager for one of their client based in Pretoria. The IT Service Delivery Delivery Manager (SDM) will be responsible for IT Service Delivery as defined by the ITIL Framework under the delivery of IT services to the business or internal stakeholders, focusing on maintaining Service Level Agreements Agreements, and ensuring service quality, and managing client relationships. The IT SDM will have an inward qualifications. Leading industry certification in IT Service Delivery Management ITIL v4 Foundation and Intermediate
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are currently hiring X2 Service Desk Agents I to join our IT support team. As Service Desk Agents, your Years’ experience in an IT service desk environment
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
At APP we provide managed services for end user computing, ICT resourcing, project management and consultation
contract and within SLA
business support, providing essential helpdesk services for our systems, Xplan and IOS trading. Your responsibilities trading support, system navigation and user support training, investigating support issues, and conducting issues. Offer system navigation and user support training to ensure smooth operation and user proficiency helpdesk role, preferably within the financial services or private wealth management sector. Strong knowledge Strong communication skills, with the ability to train and support users effectively. Ability to work independently
Our client requires the services of a n Operations Engineer ( Advanced) - Midrand/Menlyn/Rosslyn/Home documentation Enable end user knowledge transfer and training Work closely with other functional consultants Management (IM) IT Service Management (ITSM) OPS Advanced Training OPS Basic Training Problem Management schedule IT experience delivering operations support services Soft Skills Problem solving capabilities Ability project Ability and willingness to coach and give training to fellow colleagues and users when required Willing
Subject Matter Expert (SME) for the CMDB / Manage Service Configuration topics in the context of a feature Manage Service Configuration processes including coordination of relevant interfaces to other service management coordinating activities related to the CMDB and Manage Service Configuration processes. Consulting on the IT Configuration standards Interfacing with other experts on IT Service Management topics Interfacing with other experts Carrying out of necessary communication measures and training Reporting on requirements and suggestions for