services through nearly 3600 partners/directors and staff in more than 16 offices in Southern Africa. I am
infrastructure and equipment. Using software to manage staff rosters, leave and travel requirements. Creating
infrastructure and equipment. Using software to manage staff rosters, leave and travel requirements. Creating
document issues and challenges faced by internal staff in transitioning to the new process as well as issues
manage IT team, including hiring and evaluating staff performance
services to internal staff Providing assistance and technical support to staff when they are unable to
services to internal staff Providing assistance and technical support to staff when they are unable to
and communicate effectively with all levels of staff, senior management, and customers Communicate effectively
document issues and challenges faced by internal staff in transitioning to the new process as well as issues
Provide technical leadership, training and support to staff• Conduct hand-over at shift rotation.• Monitor and