Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer responsible for providing high-quality customer service and technical support to our clients. This role involves troubleshooting technical issues, providing timely solutions, and ensuring customer satisfaction through you’ll do:
the mining sector is looking for a Change and Service Integration Analyst
6 months contract op users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
the mining sector is looking for a Change & Services Introduction Management
6 months contract users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
position for a REGIONAL SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information
implemented smoothly and with minimal disruption to services. This role is crucial in maintaining the stability
decision-making, and give organisations access to real-time, actionable insights into the performance of their development and growth of its employees, therefore time and money is invested to grow their consultants
Troubleshooting and debugging Delivering user stories on time and with excellent quality Contributing to continuous get involved in functional and business analyst type topics Finding information and making suggestions programming (Web Services, OData, REST, JSON, RFC, IDOCs) Workflow SAP S/4HANA skills Core Data Services & AMDP might exist Must have good time management skills Ability to work as part of an agile, distributed team well as independently and submit deliverables on time and in excellent quality Flexibility to take up
troubleshoots incoming employee calls. Provides support services to employees with technical problems and information network services from local personnel or from employees using network remote access. Provides timely resolution implements standard operating procedures and customer service guidelines relating to IT support.
As a Platform L3) you will exercise your excellent customer service skills along with the ability to apply technical Problem, Change, CMDB, Asset, Service Catalogue, Knowledge, and Service Portal as well as custom scoped
Engineer (Mulesoft Integration)
Employment Type: 12 Months Contract (Renewable), Hybrid
services) for operational management of Mulesoft Integration
and its constituent parts to positively contribute to platform feature and service designs
for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident Coordinator verification and capturing of information into the Service Desk Application, and most importantly, displaying hardware breakfix processes. Service Level Agreements play an important part for this role as this creates creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric and ITIL Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient
Johannesburg Metro, Midrand
2. Utilise AWS services such as S3 Buckets, Lambda, and API Gateway to role